Service with a (metallic) smile

Novelty gives way to smarter business as robots take on Japan’s hospitality sector

Technology will change the way we work and free people up to take on more creative jobs Naomi Tomita, Hapi-robo

By Louise George Kittaka
Technology

Considering its international reputation for robotic technology development, it is fitting that Japan can lay claim to the first “robot-staffed hotel” in the world, as recognised by GuinnessWorldRecords. The Henn na Hotel (“strange hotel” in Japanese)...

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